Streamlining Payments: How Rover Pay Helped PACE Supply's ERP Integration and Security
We made the jump to Rover Pay because we wanted to tighten up our security and make our payment process smoother. One of the biggest parts, though a challenge, was integrating Rover Pay into our custom ERP solution. It went smoothly and has made a significant difference in our daily operations. By moving all the credit card processing to on-device, we managed to hit two big goals: better security and more efficiency.
– Sam Roach, Director of IT, PACE Supply Corp.
Headquarters: Rohnert Park, CA
Industry: Distributor of plumbing and electrical supplies
Challenge
PACE Supply Corp., a well-established distributor of plumbing and electrical supplies, faced a critical challenge with their existing payment processes. As they expanded, the need for enhanced security and efficiency in transactions became paramount. Integrating a new payment system into their custom ERP solution posed a significant technical challenge, especially given the complexity of their operations and the high volume of transactions.
- Integration Complexity: Integrating Rover Pay into PACE’s custom ERP system was a daunting task due to the specialized nature of their operations.
- Security Concerns: Prior payment solutions left much to be desired in terms of security, making the system vulnerable to threats and compliance issues.
- Operational Inefficiency: The existing system was slow and cumbersome, which often led to delays and a less streamlined workflow.
Solution
- Rover Pay Implementation: Rover Pay was seamlessly integrated into PACE’s custom ERP system, focusing on security and efficiency without disrupting existing operations.
- Enhanced Security Features: The move to on-device credit card processing significantly tightened security, ensuring compliance with PCI standards and reducing the risk of data breaches.
- Support and Training: Rover’s support team played a crucial role in the transition, providing training and immediate assistance to ensure that the PACE team was comfortable and proficient with the new system.
“We’re really pleased with Rover Pay. The interface is super user-friendly, and our team got the hang of it quickly. Plus, their top-notch support team is awesome, always quick to respond and super helpful.”
Impact
- Streamlined Payment Processes: The implementation of on-device processing has expedited transactions and enhanced the reliability of payment workflows at PACE.
- Reduced Security Risks: By removing credit card data from the ERP system, PACE has significantly lowered their exposure to security risks.
- Operational Excellence: The smoother, faster payment process has not only improved day-to-day operations but also increased overall satisfaction among staff and customers.
“Switching to Rover Pay has been a game changer for us. It has enhanced the security of our transactions, accelerated our processing speeds, and significantly boosted overall satisfaction.”
Conclusion
PACE Supply Corp.’s successful integration of Rover Pay into their ERP system showcases the profound impact of adopting advanced payment solutions tailored to complex enterprise environments. This strategic move has not only addressed their immediate challenges but also positioned them for future growth and efficiency. Rover Pay’s blend of robust security features, user-friendly design, and responsive customer support underscores its value as a leading payment solution in the ERP landscape.